Legal
Privacy policy
How we handle personal data when you browse this site or engage our advisory work.
Last updated: 18 August 2026.
Data controller
Handler Canvas Hub, 7 Jln Lang Taman Berkerley,Klang,Selangor,41150,Malaysia, is the controller for personal data collected through handlercanvashub.digital and related engagement correspondence. Contact: info@handlercanvashub.digital, +60333421193.
Data we collect
- Contact details you submit (name, email, message, engagement interest, queue notes)
- Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
- Engagement materials you later share under a separate agreement (which may include anonymised ticket samples)
Purposes
We use personal data to respond to inquiries, prepare quotations, deliver agreed advisory work, improve site performance when analytics are allowed, and meet legal accounting obligations.
Retention
Inquiry messages are kept up to 24 months unless a longer retention is required for an active engagement or legal claim. Invoices and contracts are retained for seven years as required for Malaysian business records. Analytics data retained by cookie providers follows their stated durations; see our cookies page.
Your rights
Subject to Malaysian personal data protection law, you may request access, correction, or limitation of processing of your personal data, and you may withdraw consent for optional analytics. Contact us using the details above. You may also lodge a complaint with the relevant Malaysian authority.
International transfers
If we use email, hosting, or analytics providers that process data outside Malaysia, we take reasonable steps to ensure appropriate safeguards are in place. We will not sell your personal data.
Security
We apply access controls and limit staff access to engagement materials. No method of transmission is perfectly secure; please avoid sending unnecessary customer personal data through the public contact form.